Making Meetings Work :
We have all attended
meetings that were boring, mindless and profoundly ineffective. Meetings
don’t have to be a waste of time. Rather, they can be productive if the
leader or chairperson practices these five strategies and gets down to the
business of running the meeting instead of being run by it. People will then
leave the meeting with smiles, not frowns on their faces.
Introductions.
If people don’t know each other, allow participants about 30 seconds to
introduce themselves to the group. You can also have a quick progress update
to allow everyone air time in the beginning of the meeting.
Ground rules.
Have participants agree on ground rules, or expectations for this particular
meeting. These simple rules of the road, not only set the standards, but
also are gentle reminders to those who are taking a different road or
direction.
Some examples are: “One
conversation at a time,” or “We will come to consensus on these particular
issues,” or “What is said in this room, stays in this room.”
Parking lot.
When a non-agenda issue threatens to take over the discussion, stop the
meeting and write, with permission from the group, this new issue on a wall
chart called unfinished business. By doing this you acknowledge the item but
don’t address it immediately. Parking lot issues are discussed at the end of
the meeting or at a later date.
Questions.
To structure an orderly discussion of each agenda item, ask questions that
address these facets of an issue: What are the facts? What are the pros and
the cons? What other options are there? Where should the decision be
made...at the committee level or by the entire group? What might be the next
steps?
Breaks.
People work better for longer periods of time when they are able to take
short breaks, no longer than 5 or 10 minutes. Breaks are a good time to get
feedback on the progress of the meeting or talk with people who have been
antagonistic, disruptive, or unusually silent. It’s better to take a break,
take the pulse, and regroup then to doggedly push on despite a sense that
the meeting is getting out of hand.
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